• Moving Home?

    Let us handle the stress for you.

    read more
  • Relocating Office?

    Affordable Commercial Moving

    read more
  • Need Man & Van?

    Best hourly rate in Toronto & GTA

    read more
  • Let Us Pack 4 u!

    We do it all the time.

    read more
  • Storage

    Secure and affordable storage units

    read more

Privacy Policy


Effective and Last Updated: September, 2013


This website is owned and operated by Fluent Freight Inc. We are committed to protecting the

privacy of our visitors while they interact with the content, products and services on this site (the

“Site”). This Privacy Policy applies to the Site only. It does not apply to other websites to which

we link. Because we gather certain types of information about our users, we want you to

understand what information we collect about you, how we collect it, how that information is

used, and how you can control our disclosure of it. You agree that your use of the Site signifies

your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.


1) Information Collected

We collect two types of information from you: i) information that you voluntarily provide to us

(e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is

derived through automated tracking mechanisms.

· Voluntary Information for Services and Features

We [also] collect personally identifiable information when you choose to use certain other

features of the Site, including: i) making purchases, ii) consenting to receive email or text

messages about upcoming promotions or events, iii) consenting to receive email, iv)

participating in our forum, iv) commenting on articles, and others. When you choose to

use these additional features, we require you to provide your “Contact Information” in

addition to other personal information that may be required to complete a transaction such as

your phone number, billing and shipping addresses and credit card information.

Occasionally, we may also request information such as your shopping preferences and

demographics which will help us better serve you and our others users in the future.

· Cookies

Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure

pages to our users without asking them to sign in repeatedly. Most browsers allow you to

control cookies, including whether or not to accept them and how to remove them. If a user’s

system is idle for a defined time, the cookie will expire, forcing the user to sign in again to

continue their session. This prevents unauthorised access to the user’s information while they

are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to

block cookies with your browser, but please note that if you choose to erase or block your

cookies, you will need to re-enter your original user ID and password to gain access to

certain parts of the Site.


2) Referrals

You may choose to invite friends to join the fluentmoving.com by sending invitation emails via

our invite feature. fluentmoving.com stores the email addresses you provide so that the

respondents may be added to your social network, confirm orders/purchases and also to send

reminders of the invitations. fluentmoving.com does not sell these email addresses or use them to

send any other communication besides invitations and invitation reminders. Recipients of

invitations may contact fluentmoving.com to request removal of their information from our database.


3) How We Use Your Information

fluentmoving.com only uses your personal information for the original purposes it was given.

Your personal information will not be sold or otherwise transferred to unaffiliated third parties

without your approval at the time of collection.


fluentmoving.com will not disclose, use, give or sell any personal information to third parties for

any purposes other than to our suppliers and other third parties who need to know in order to

deliver services on behalf of fluentmoving.com unless required to do so by law. Further, fluentmoving.com reserves the right to contact you regarding matters relevant to the underlying service

provided and/or the information collected.


Please note that personally identifiable information is used only to provide you with a more

enjoyable, convenient online experience and to help us identify and/or provide information,

products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without

limitation: fulfilling your order; providing customer service; tracking email invitations you send;

and otherwise supporting your use of the Site.

fluentmoving.com may use your personal information for target advertising toward you based on

things such as region, gender, interests, goals, habits, etc.


We may permit certain trusted third parties to track usage, analyse data such as the source

address that a page request is coming from, your IP address or domain name, the date and time of

the page request, the referring Web site (if any) and other parameters in the URL. This is

collected in order to better understand our Web site usage, and enhance the performance of

services to maintain and operate the Site and certain features on the Site. We may use third

parties to host the Site; operate various features available on the Site; send emails; analyse data;

provide search results and links and assist in fulfilling your orders.

Also, we may share personally identifiable or other information with our parent, subsidiaries,

divisions, and affiliates.


We may transfer personally identifiable information as an asset in connection with a proposed or

actual merger or sale (including any transfers made as part of an insolvency or bankruptcy

proceeding) involving all or part of our business or as part of a corporate reorganisation, stock

sale or other change in control.


fluentmoving.com may disclose Contact Information in special cases where we have reason to

believe that disclosing this information is necessary to identify, contact or bring legal action

against someone who may be violating our terms and conditions of use or may be causing injury

or interference with our rights, property, our customers or anyone who could be harmed by such






You will receive notice when your personally identifiable information might be provided to any

third party for any reason other than as set forth in this Privacy Policy, and you will have an

opportunity to request that we not share such information.

We use non-identifying and aggregate information to better design our website and for business

and administrative purposes. We may also use or share with third parties for any purpose

aggregated data that contains no personally identifiable information.


4) How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate

security measures to protect your information against unauthorised access to or unauthorised

alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data

accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our

system. While no computer system is completely secure, we believe the measures we have

implemented reduce the likelihood of security problems to a level appropriate to the type of data



5) Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our

services. You may modify or remove any of your personal information at any time by logging

into your account and accessing features such as edit and account.


6) Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our

services. If you are a registered user, you may access and update your registration information

and your preferences to receive email or other communications from us by sending an email to

customerservice@[Website Name].



7) Email Choice/Opt-out

If any user who receives an email from the Site and would prefer not to receive such

communications in the future, [he or she] can do so by following the instructions in the emails.

In addition, you may send an email to customerservice@[Website Name]. We will make

commercially reasonable efforts to implement your opt-out requests promptly, but you may still

receive communications from us for up to ten business days as we process your request.


8) Children’s Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not

authorised to use the Site. Parents should be aware that there are parental control tools available

online that can be used to prevent children from submitting information online without parental

permission or from accessing material that is harmful to minors.



9) Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent

that no data transmission over the Internet is completely secure. We cannot guarantee or warrant

the security of any information you provide to us and you transmit such information to us at your

own risk.


10) Notification of Changes

fluentmoving.com reserves the right to change this Privacy Policy from time to time at its sole

discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain

your express consent, such change will only apply to information collected after the revised

Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy

Policy as posted.



If you have any questions or concerns regarding this Privacy Policy please contact:


2220 Midland Ave. Unit 35

Toronto, ON

M1P 3E6